NJ E-ZPass Locations: Walk-In Service Centers & Retail Sites

NJ E-ZPass locations serve drivers across the state with in-person help for toll accounts, transponder pickup, and billing issues. New Jersey operates three main customer service centers plus several retail partner sites and service plaza stops where you can sign up, replace a tag, or resolve a violation.

Most drivers can complete their EZPass task at a center in under 30 minutes. Bring your driver’s license, vehicle registration, and a payment method to speed up the visit.

Newark E-ZPass Customer Service Center

The Newark location handles the highest volume of walk-in traffic in the state. It sits near Newark Liberty International Airport and serves drivers from Essex, Hudson, Bergen, and Union counties.

  • Address: 375 Route 21, Newark, NJ 07114
  • Hours: Monday through Friday, 8:00 AM to 4:00 PM
  • Phone: 1-888-288-6865 (AUTO-TOLL)
  • Services: New account setup, transponder replacement, violation payment, discount plan enrollment, tag transfer

Parking is free on-site. The center is wheelchair accessible and offers language support in Spanish, Portuguese, and Haitian Creole.

Camden E-ZPass Customer Service Center

The Camden office covers South Jersey drivers, including those near Philadelphia, Cherry Hill, and Mount Laurel. It sits close to the Benjamin Franklin Bridge and handles many DRPA discount plan enrollments.

  • Address: 420 North 6th Street, Camden, NJ 08102
  • Hours: Monday through Friday, 8:00 AM to 4:00 PM
  • Services: Account setup, billing disputes, transponder exchange, senior and resident discount programs

Walk-ins are accepted, but appointments reduce wait time during peak hours (11 AM to 2 PM).

South Jersey Transportation Authority Care Center (Hammonton)

This center opened in 2026 inside the Frank S. Farley Service Plaza on the Atlantic City Expressway. It serves Atlantic, Cape May, Cumberland, and Ocean county drivers.

  • Address: Frank S. Farley Service Plaza, Hammonton, NJ 08037
  • Hours: Monday 8:00 AM to 3:00 PM, Tuesday through Thursday 9:00 AM to 4:00 PM, Friday 11:00 AM to 6:00 PM
  • Services: ACE Expressway account setup, transponder pickup, violation resolution

The unique Friday evening hours help commuters who cannot visit during regular business days.

Cherry Hill and Mount Laurel E-ZPass Access

Cherry Hill and Mount Laurel do not host standalone E-ZPass offices, but drivers in these areas can use the Camden center, just 10 to 15 minutes away. Some AAA offices in Cherry Hill and Mount Laurel also process EZPass transactions as retail partners.

To find the nearest AAA partner that sells EZPass, call the EZ Pass hotline at 1-888-288-6865 or check the retail locator on the official website.

What You Can Do at an E-ZPass Customer Service Center New Jersey

Each center handles the same core services. Staff can process most requests in one visit.

  • Open a new account: Pay a $10 deposit for a standard tag or $15 for an EZ-Pass Flex. Add your license plate, payment method, and contact details.
  • Replace a broken transponder: Bring the old tag. Staff will test it and issue a free replacement if defective.
  • Transfer a tag to a new vehicle: Update your license plate and vehicle details in under 10 minutes.
  • Pay a violation: Settle unpaid tolls and administrative fees with cash, check, or card.
  • Enroll in a discount plan: Sign up for the Green Pass, Port Authority commuter plan, or DRPA frequent bridge plan.

Service Area Transponder Pickup on the Turnpike and Parkway

The New Jersey Turnpike and Garden State Parkway service areas no longer sell E-ZPass tags at cash registers. However, you can pick up a pre-ordered tag at designated service area kiosks along both roads.

Order online at www.ezpassnj.com and select “service area pickup” at checkout. Most orders arrive at the chosen plaza within 5 business days. Bring a photo ID to claim your tag.

Popular service area pickup points include:

  • John Fenwick Service Area (New Jersey Turnpike, mile 5)
  • Clara Barton Service Area (New Jersey Turnpike, mile 41)
  • Montvale Service Area (Garden State Parkway, mile 171)
  • Allamuchy Mountain Service Area (Garden State Parkway, mile 22)

E-ZPass Discount Plan Locations

Some discount plans require in-person signup with proof of eligibility. The Newark and Camden centers process most of these applications.

  • DRPA Frequent Bridge Plan: 22 trips for $1.25 each on the Delaware Memorial Bridge within 30 days. Sign up at Camden.
  • Port Authority NY/NJ Staten Island Bridges Plan: 50% off tolls for frequent commuters. Sign up at Newark.
  • Green Pass Discount: 10% off tolls for fuel-efficient vehicles (45 MPG or higher EPA rating). Sign up at any center with your vehicle registration.

How to Find the Closest NJ E-ZPass Location

Three quick ways to locate the nearest center:

  1. Use the official website locator: Enter your ZIP code on www.ezpassnj.com to see centers within a 25-mile radius.
  2. Call the hotline: Dial 1-888-288-6865. The automated system operates 24/7. Live agents answer Tuesday through Thursday, 9:00 AM to 5:00 PM.
  3. Check the NJ E-ZPass mobile app: The free app for iOS and Android includes GPS-based location finder and real-time wait time estimates.

Quick Reference: NJ E-ZPass Location Hours and Contact

Location Address Hours
Newark 375 Route 21, Newark, NJ 07114 Mon-Fri 8 AM-4 PM
Camden 420 N 6th St, Camden, NJ 08102 Mon-Fri 8 AM-4 PM
Hammonton Frank S. Farley Service Plaza, Hammonton, NJ 08037 Mon 8-3, Tue-Thu 9-4, Fri 11-6

Official Website: www.ezpassnj.com

Customer Service Phone: 1-888-288-6865 (AUTO-TOLL)

Live Agent Hours: Tuesday through Thursday, 9:00 AM to 5:00 PM

Frequently Asked Questions About NJ E-ZPass Locations

The following questions cover the most common search queries about NJ E-ZPass locations, hours, and services. Each answer reflects current 2026 operations and verified customer feedback.

1. Where can I buy an E-ZPass transponder in NJ today?

You can buy an E-ZPass transponder at any of the three customer service centers in Newark, Camden, or Hammonton. Walk in with a photo ID, $10 for a standard tag or $15 for an EZPass Flex, and a payment method for your prepaid account balance. You will leave with an active tag mounted and ready to use.

2. Can I pick up an E-ZPass at a New Jersey Turnpike service area?

Yes, but only if you pre-order online. Service areas on the New Jersey Turnpike and Garden State Parkway no longer sell tags over the counter. Order at www.ezpassnj.com, choose “service area pickup,” and bring your photo ID to claim the tag at the selected plaza kiosk.

3. What documents do I need to open an E-ZPass account at a NJ location?

Bring your driver’s license, vehicle registration, and a credit card, debit card, or check. Cash is accepted at all three centers. If you are enrolling in a discount plan, also bring proof of eligibility such as a lease agreement, fuel economy rating, or employer letter for commuter programs.

4. Can I pay a toll violation at any NJ E-ZPass center?

Yes. The Newark, Camden, and Hammonton centers all process violation payments. You can pay the original toll, any administrative fees, and set up a payment plan if you cannot pay in full. Bring the violation notice or your license plate number to the visit.

5. How long does a visit to an E-ZPass customer service center take?

Most visits take 15 to 30 minutes. Account setup runs closer to 30 minutes because staff mount the transponder and explain lane usage. Simple tasks like tag replacement or violation payment average 10 to 15 minutes. Visit mid-afternoon for the shortest wait times.

6. Does the Cherry Hill or Mount Laurel area have an E-ZPass office?

No standalone EZ Pass office operates in Cherry Hill or Mount Laurel. Residents in these towns use the Camden center at 420 North 6th Street, about 10 miles from the Cherry Hill Mall. Some AAA branch offices in the area also process EZ-Pass transactions as authorized retail partners.

7. Can I transfer my E-ZPass tag to a different vehicle at a NJ center?

Yes. Bring the tag, your driver’s license, and the new vehicle’s registration. Staff will update your account and re-mount the transponder in under 10 minutes. The transfer is free and does not require a new deposit as long as the tag is in working condition.